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Ice Machine Service Memberships
Membership Plans Include Discounted Labor & Parts on every repair!
We are an ISP for Pentair, Icetro, Manitowoc, Scotsman, Iceomatic, Follett, and we are HCSRs for Hoshizaki. We are Ice and Water specialists and focus on the brands you have in place to ensure we have parts stocked on the tech trucks and are ready to keep uptime a priority. Signing up for our membership plan includes the benefit of discounted parts & labor along with no cost water filtration systems.


Cleaning & Sanitizing!
ICE is Food! The FDA considers ice a food product and keeping your ice machine equipment clean and sanitary is necessary. Our ice machine specialists perform a very detailed and thorough cleaning and sanitizing of your ice machine equipment.
Ice Machine Purchase Options!
OPM offers several styles of ice making equipment. Full or Half Cube & Nugget (Sonic Style Ice) Ice Makers for Residential or Commercial Customers are the most popular. Reach out today for quote to suit your ice needs!

Frequently asked questions
At Oasis Preferred Maintenance, we provide top-notch water filtration solutions for both residential and commercial settings. Our services include installation, maintenance, and repair of water filtration systems to ensure clean and safe drinking water.
PFAS and PFOS are persistent synthetic compounds that may be found in drinking water sources. They are monitored closely because they can affect water quality and may require advanced treatment. You can address them with filtration systems designed to reduce these contaminants, based on your source water and equipment needs.
Radium and Uranium are naturally occurring radioactive elements that can be found in drinking water sources. These contaminants pose health risks, including increased cancer risk and kidney damage. At Oasis Preferred Maintenance, we offer advanced water filtration systems designed to effectively remove Radium and Uranium from water, ensuring clean and safe drinking water for our customers.
VOCs, or volatile organic compounds, are chemicals that can enter water supplies from industrial, household, or environmental sources. They may affect taste, odor, and overall water quality. You can reduce them with filtration systems designed for VOC reduction, selected to match your water source and application.
Replacement intervals vary by filtration type, water quality, and system demand. Filters should be changed on a scheduled basis, or sooner if pressure, flow, or water quality begins to decline. OPM can help you maintain the correct replacement interval for your equipment.
Maintenance typically includes filter inspection and replacement, system sanitation where applicable, pressure and flow checks, and review of water quality indicators that may affect connected equipment. When filtration is maintained on schedule, cleaner operation, better-tasting water, and reduced wear on ice machines and other equipment are supported.
Cleaning frequency depends on usage, water quality, and the operating environment. In most commercial settings, regular cleaning and sanitization should be scheduled as part of preventive maintenance so performance, ice quality, and sanitary conditions remain consistent.
Food safety compliance is supported through routine cleaning, sanitization, water filtration checks, and scheduled preventive maintenance. With consistent service, you can reduce scale buildup, control contamination risks, and keep your equipment operating in a sanitary condition.
We recommend water filters specifically engineered for ice makers to effectively eliminate impurities and contaminants, ensuring cleaner and better-tasting ice. It is essential to select a filter compatible with your ice maker's brand and model, adhering to NSF/ANSI standards. Our team provides assistance in selecting, installing, and maintaining the appropriate filter to ensure optimal performance.
The cost of ice maker repairs at Oasis Preferred Maintenance is determined by the specific issue as well as the make and model of the equipment. We provide competitive pricing and prioritize cost-effective solutions. Our technicians conduct a thorough assessment and furnish an estimate prior to initiating any repairs. Contact us to schedule an appointment and obtain a detailed quote.
Sizing an ice maker depends on several factors, such as the amount of ice needed, the frequency of use, and the ambient temperature of the environment. At Oasis PM, our team of experts can help you select the right ice maker for your needs. We take into account your specific requirements and provide recommendations based on your business's size and usage patterns. Contact us today to learn more about our ice maker selection process and to get started on finding the right size for your business.
Preventative maintenance is a proactive approach to maintenance that involves regularly scheduled inspections, adjustments, and repairs of equipment and systems in order to prevent failures and prolong their lifespan. By identifying and addressing potential issues before they become major problems, preventative maintenance can help reduce downtime, improve efficiency, and save costs in the long run. At OPM, we offer comprehensive preventative maintenance services to keep your facilities and equipment running smoothly and efficiently.
The Ice Machine PM Membership encompasses a comprehensive suite of maintenance and repair services, including routine cleaning, sanitization, filter replacement, and troubleshooting. Members also benefit from emergency repair services and priority scheduling, ensuring optimal functionality of their ice makers, reduced downtime, and enhanced productivity.
Remote ice maker installation involves the separation of the ice machine (head) from the condensing unit, which is externally positioned and connected via a refrigeration line set. This configuration facilitates quieter operation, improved air circulation, and enhanced ice production. Our experienced team ensures precise and efficient installation.
It depends on the specific problem with your ice maker. Our experienced technicians at OPM will assess the issue and provide a recommendation based on the cost and feasibility of repair versus replacement. In general, if the repair cost is more than half the cost of a new ice maker, it may be more cost-effective to replace it. However, if the issue is minor and can be fixed with a simple repair, that may be a more economical option. Our team will work with you to find the best solution for your specific situation.
Membership pricing is based on the equipment type, service scope, site requirements, and any filtration or repair coverage selected. A review of your system is used to recommend a plan that fits your operational needs and budget.
You can start by completing the service request form. Your equipment details and location are then entered into OPM's system so scheduling can be coordinated as efficiently as possible.
Oasis Preferred Maintenance serves commercial clients across Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina, and Tennessee. Service availability is coordinated based on location, equipment type, and scheduling needs, with support focused on businesses throughout the Southeastern United States.
Yes. Priority and emergency repair support is available through OPM service programs, with faster response options designed to reduce downtime for commercial operations. Availability may vary by location and technician schedule, but urgent service requests are handled as quickly as possible.
Yes. In addition to repair and maintenance services, OPM can help businesses select and install new ice machines that align with capacity requirements and budget goals. Proper sizing, installation, and water quality considerations are reviewed so the system can operate efficiently from the start.
Yes. New ice machines are available for a range of operational needs and budget levels. OPM can evaluate production requirements, available space, and water quality conditions, then recommend equipment that matches both performance expectations and budget considerations.
Service is provided for most major commercial ice machine brands and models. OPM technicians evaluate the equipment on site, identify the cause of the issue, and recommend the most appropriate maintenance or repair path based on the machine’s condition and specifications.
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